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Q&A

Q&A

  • Request for some amenities to be charged

    ■As part of our efforts to achieve SDGs, we ask for your cooperation in introducing a fee-based system for some amenities for stays from SepContinue reading
  • Measures against Novel Coronavirus

    【The museum is working on Measures against Novel Coronavirus infection】
    We aim to achieve "zero Cs" by avoiding the three Cs of "closed spacContinue reading
  • About shuttle service

    Guests staying at the hotel will receive a free shuttle service to the nearest Toyama Chiho Railway Kamiichi Station.
    If you would like to dContinue reading
  • Dinner venue and time

    Our facility is passionate about providing guests with freshly cooked food, so we invite you to enjoy your meals at our restaurant, "Rindo,"Continue reading
  • Non-smoking rooms

    Smoking is prohibited within this facility and in all guest rooms.
    Smoking spaces are provided outdoors.
  • There are so many different plan that it's hard to decide...

    We also recommend our online-only and limited-time plan, but we recommend you first check out our "This is the standard"Tsurugi-Koizuki BasiContinue reading
  • About Hot Springs

    Q: Is it a hot spring?
    A.Of course it is a natural hot spring.This is a unique brown-colored, original spring water.
     During your stay, the Continue reading
  • Regarding rooms with open-air baths

    The open-air baths installed in the guest rooms of this facility are hot springs, but they are of a circulating type in consideration of theContinue reading
  • Banquet hall available for groups (10 or more people)

    A private banquet hall will be provided for parties of 10 or more.Enjoy a relaxing party with your friends.Karaoke is available (charges appContinue reading
  • About the Room Selection plan

    Information on the room selection plan
    The Room Assigned plan may result in a room with a poor view or without a bathroom.
    However, please uContinue reading
  • Will snow be okay around mid-March?

    By March the snow will be gone.Regular tires would be fine, but there is still a lot of snow left in Northern Alps.Customers using expresswaContinue reading
  • The guest rooms with open-air baths at this facility are not special rooms.

    Unfortunately, the guest rooms with open-air baths at this facility are not special rooms with luxurious decorations or glittering interiorsContinue reading
  • The rooms with open-air baths also have natural hot springs.

    Q.Are the rooms with open-air baths also hot springs?
    A.Of course it is a natural hot spring.This is our own original brown spring water, unContinue reading
  • Owara Wind Festival

    The Owara Bon Festival takes place from August 20th to August 30th, with the eve of the festival taking place from September 1st to 3rd.
    It Continue reading
  • Does Kamiichi Town have many famous water sources?

    Kamiichi Town, where Tsurugi-Koizuki is located, has many points where delicious water, a blessing from Northern Alps, springs up.Anantan WaContinue reading
  • How far is it to the beach?

    It takes about 40 minutes by car from our hotel to Toyama City's beach (Iwasehama).
  • How long is Kurobe Gorge Trolley Train?

    Kurobe Gorge Trolley Train is about a 50-minute drive from the hotel.
    (This facility is located exactly halfway between Kurobe Gorge TrolleyContinue reading
  • How far is Kurobe Tateyama Alpine Route?

    Tateyama Station, the entrance to Kurobe Tateyama Alpine Route, is about a 50-minute drive from our hotel.
    (Located exactly halfway between Continue reading

Reservations and Inquiries

Please contact us if you have any questions.